The Advantages of a Hosted Business Phone System
Cloud computing—which is also often called “hosted” or “software as a service” (SaaS)—is an increasingly popular way to acquire new technologies. Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications (including cloud VoIP systems) are located in secure data centers, and vendors take responsibility for owning, configuring, and managing them. Businesses connect to these applications through the Internet or private connections. The benefits of the cloud phone systems are plentiful.
How Businesses Benefit From A Managed Cloud Phone System
IT resources devoted to business phone administration can keep resource-constrained departments from being able to focus on key business initiatives. This distraction limits your company’s ability to compete in your marketplace. Selection of a cloud-based VoIP alternative eliminates those IT headaches, reduces resource costs and frees up your team to focus on growing your business. If running a phone system is not a core competency of your company, why would you waste valuable resources doing it?
As businesses grow, their needs change. By accessing one centralized software platform in the cloud, customers can request and take advantage of new features and capabilities, which can be added and made available to all customers at the same time without any disruption, effort or new hardware requirements. Choosing a cloud-based VoIP telephone system is one way to future-proof your business and lay the foundation for a suite of the latest in collaboration and mobility solutions.
Mobility and Uniformity
As we become increasingly mobile and remote work becomes standard operating procedure, companies are looking for more efficient ways to keep their team united even when they are physically apart. Cloud based phone systems can make remote work seamless. People working from home, hotels, or even the beach can make, take and manage a call just like they were sitting at their desk.
The cloud VoIP model provides an embedded continuity plan that’s built into your implementation. In fact there are two types of DR plans; loss of connectivity and inability to get into the office. While clients and prospects may assume that a bounced email is a technical glitch, they tend to regard a fast busy signal as a sign that a company has gone out of business. Cloud VoIP solutions allow you to protect your business’s voice just like your protect the integrity of your networks.